Australian BASED Experts

How We Work!

S365’s Australian based team of certified MS experts will transform your Microsoft environment and maximise your business’s security, efficiency and profitability.

SUBSCRIPTION IS EASY

Subscribing to S365 Support is Simple

It’s quick and easy to sign up, then our dedicated support team will guide you through the transition process step by step.

Sign up

Create your customer profile, review and accept the Ts and Cs and enter your payment details.

Onboarding

Using secure two-phase authentication, our team will obtain your Microsoft administration access, deploy innate management agents to your devices and begin optimising your environment.

Support

Report EVERY issue – big or small. Don’t pay for support and not use it. The tiniest thing could be behind something much larger that will radically enhance your IT efficiency.

Always Available

Your Accessible Support Team

Timely and secure communication is important – our Australian based team is available 24/7 to resolve all your technology issues and keep you informed of the latest technology trends.

Communicate using MS Teams

Chat instantly with your expert
support team! Using your MS Teams to communicate with S365 helps resolve your support issues even quicker.

Chat With Us Now

Performance to the Max

Keeping your business moving,92% of S365 tickets are resolved within 30 minutes. For more details on our commitment to your support, review our SLA’s here.

View our SLA's

Introducing Genuine Business Support

S365 utilise the innovative Fusion MSP portal – a secure 24/7 globally available centralised interactive portal, capturing a multitude of essential business data streams and facilitating a range of dynamic reporting capabilities.

Bringing the Future - NOW

The client portal has been developed to work closely with the Microsoft Platform, which is the future of quality, cost-effective IT Support delivery.

Transparency = Empowerment

Providing customers full visibility of their critical IT information enables better business decisions to be made leading to stronger strategies and business growth.

Shifting the Traditional Industry

The evolving global workspace and improvements in technology have removed the need for small businesses to fund and maintain overly complicated servers and networking systems. This traditional model of infrastructure has been replaced by cloud hosted applications and servers – the most secure and renowned being Microsoft.

Client Benefits

Compliance, financial reviews, tax auditing, and any financial task has never been easier.

Elevated Profitability

Providing centralised visibility of a multitude of data streams enables in depth analysis of Business Operations enhancing decision making capabilities to improve profitability.

Secure Access 24/7

Customisable user permissions ensure nominated staff can securely access and lodge tickets, review invoices, trace users, devices and more - anytime, anywhere.

Asset Control

Flexibility in the modern workspace is assured with real-time visibility and historical tracking of which assets team members have and where.

Quicker Response Times

Automated business processes streamline MSP time spent on admin tasks, ensuring more time available for quicker responses to their IT support issues.

Cost Cutting

Remove the common IT overspend of paying for excess software application licenses. Asset trackability ensures no spending on hardware surplus to requirements.

IT Environment Visibility

Innovative digital space custom designed for insight and enhanced knowledge enabling clients to monitor, review and interact with their IT management.

How it works

keep it simple

Frequently Asked Questions

Let us help answer the most common questions you might have.