General

More information about S365

At S365, we understand that time is money, and we're committed to making the most of both for our valued clients. Our client portal is designed to streamline your IT experience, putting you in control and delivering significant benefits:

1. Self-Management: Say goodbye to waiting for support tickets and phone calls. With our portal, you can manage your IT needs independently, saving you time and reducing frustration.

2. Automation: We've integrated powerful automation tools to simplify routine tasks, such as software updates and system maintenance. This means fewer manual interventions and more time for your core business operations.

3. Cost Savings: Efficiency isn't just about time; it's also about cost. By reducing the hours spent on IT management, our portal translates into direct savings for your business.

4. Transparency: Stay in the loop with real-time updates and insights. Our portal provides transparency into the status of your IT environment, so you're always informed.

5. Enhanced Communication: Seamlessly communicate with our team, ask questions, and receive prompt responses within the portal. It's a direct line to the support you need.

Our mission is to make IT support a breeze. Our client portal is a testament to that commitment.

Ready to experience the benefits for yourself? Sign in to our portal today and start enjoying a more efficient, cost-effective IT partnership. Your success is our priority, and we believe that begins with efficiency. Join us on this journey towards streamlined IT management.

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If you need further IT services on top of your support subscription, S365 has a full range of additional services available to meet your every need – security products, hardware sales and rental, software licencing, crypto ransomware protection and more. For more information, please Contact us.

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Like any other IT Support provider in the market, your monthly S365 subscription charge is for unlimited remote business hours support services only. Any additional services or products you implement such as software licenses, security products, after hours or on-site services, hardware rentals etc will incur additional costs.

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S365 offers discounts for buying your MS licenses through us, as well as discounts for bundling multiple additional services as well. You can use our Pricing Tool to calculate the cost of your support, additional services and any discounts applied.

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A secure innate agent is secure software installed on your device that continually monitors and scans the equipment so that S365 can remotely identify any potential problems and take action, often before the users realise there is an issue. It also allows the S365 experts to remotely log in to your device to assist with any support issues that may arise.
The agent does not interfere in any way with your device or applications.

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